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Holiday Inn London-Shepperton By Ihg, Shepperton
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Key details
About the Hotel
Felix Lane,
Shepperton,
United Kingdom,
TW17 8NP,
Surrey
Holiday Inn London-Shepperton By IHG is a 4-star hotel set on 11 acres of leafy grounds featuring a heated indoor pool and an on-site YouFit Health Club. Guests can enjoy convenient access to major attractions, including Thorpe Park and Hampton Court Palace.
Rooms & Amenities
Modern rooms at Holiday Inn London-Shepperton By IHG include pillow menus and Smart TVs, providing comfort for all guests. Family rooms come with sofa beds, accommodating larger groups. Accessible rooms feature ADA-compliant facilities for ease of access.
Dining Options
The Regatta Restaurant offers a breakfast buffet and global cuisine for lunch and dinner. In The Wings Restaurant and Bar serves meals and drinks throughout the day, with outdoor seating available for alfresco dining. Kids aged 12 and under eat free from the main menu.
Leisure & Business
Leisure options at the hotel include the on-site YouFit Health Club, which features a heated indoor pool, sauna, and steam room. Guests can relax in the spa or participate in fitness classes. The hotel also has meeting spaces suitable for events and conferences.
Location & Transportation
Holiday Inn London-Shepperton is conveniently located near transport links, with Shepperton and Walton-on-Thames train stations providing direct access to central London. Local attractions include Chessington World of Adventures and the picturesque Sandown Park racecourse, both within a short drive of the hotel.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Environment
“The entire hotel was immaculate, showcasing really good cleanliness that truly enhanced our stay.” view full review
Value for Money
“The food was tasty and reasonably priced, creating an enjoyable dining experience after a long day.” view full review
Impressive Leisure Facilities
“I was very pleased with the leisure facilities; everything was well-maintained and perfect for unwinding.” view full review
Generous Suite Size
“Our suite was incredibly spacious, with a massive bed that provided a perfect night’s sleep.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Locker room
Elevator
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Board games
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun terrace
Garden area
Sauna
Steam room
Jacuzzi
Beauty treatment
Room features
Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Felix Lane,
Shepperton,
United Kingdom,
TW17 8NP,
Surrey
Map view
Felix Lane,
Shepperton,
United Kingdom,
TW17 8NP,
Surrey
City landmarks
Church
St Erconwalds Roman Catholic Church
3500 ft
Bridges
Walton Bridge
2100 ft
Shopping Area
The Heart Shopping Centre
2500 ft
Golf Course
Sunbury Golf Club
1.3
mi
Gym
Elmbridge Xcel Leisure Complex
3800 ft
Church
St Nicholas Church
1.4
mi
Lord's Bridge Garden
1.3
mi
Sunbury-on-Thames TW16 6AB
Sunbury Park
1.3
mi
New Road near to Charlton Village
Liquid Leisure Aqua Park Surrey
1.5
mi
57-59 Thames Street The Studio
Riverside Arts Centre Thameside Kitchen
1.4
mi
Thames Street
Sunbury Park Walled Garden
1.9
mi
Church Street
Elmbridge Museum
2.0
mi
Church
St Ignatius of Loyola Catholic Church
1.7
mi
Littleton Farm Squires Bridge Road Littleton
Church of St Mary Magdalene
1.9
mi
Church Farm Burhill Road
Piglets Play Centre
2.1
mi
6-10 York Road
The Wyecliffe Gallery
1.9
mi
M3
Sunbury Cross Roundabout
1.9
mi
Mall
Sunbury Cross Shopping Centre
2.0
mi
Claremont House
2.1
mi
Train stations
Hampton and Kempton Waterworks Railway
2.5
mi
Palace
Hampton Court Palace
3.8
mi
35 Approach Rd
Molesey Heath Nature Reserve
2.3
mi
Museums
Brooklands Museum
3.1
mi
Queen Mary Reservoir
2.3
mi
Chertsey KT16 8LN
Chertsey Meads
2.3
mi
Parks
Hersham Riverside Park
2.3
mi
Amusement Park
Thorpe Park Resort
3.9
mi
61 Pelhams Walk
Wayneflete Tower
2.4
mi
Farm
The Wayneflete Estate
2.4
mi
Nearby
Marina
Shepperton Marina
700 ft
Restaurants
The Swan
1.6
mi
50 Manor Road
KhaoSarn Restaurant
1.5
mi
26 Bridge Street
Babucci
1.5
mi
Bridge Street
Zio
1.6
mi
13 Church Street
Imperial Bridge
1.6
mi
36 Church Street
Marks & Spencer
1.6
mi
20-32 Church Street
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
7.7
Location
7.3
Service
6.7
Dining
5.3
Guest reviews
6.6/10
based on 6 reviews
3.5/5
based on 963 reviews
8.2
8.2/10 based on 1596 reviews
#3 of 3 hotels in Shepperton based on Tripadvisor
Frederick
United States of America,
May
2024
7.2/10
The hotel's room had some issues with the dated appearance, but it was very spacious and impeccably clean with a comfortable bed. Unfortunately, we couldn't be moved due to full occupancy because of a wedding happening. The service was exceptional at the gym and spa facilities, although some staff members weren't as friendly. The location, while quiet and just 7 miles from Richmond, had some noise issues during check-in due to loud music. The dining experience was disappointing, with dry and cold breakfast not worth the price. Overall, the hotel offers great value for money with friendly and helpful staff, even though some aspects could be improved.
Rooms
8.0
The room was spacious, very clean, and had a comfortable bed despite the dated appearance with mouldy silicone in the bathroom.
Service
9.0
The service at the gym and spa facilities was exceptional, with very friendly and helpful staff despite some not being as friendly.
Location
7.0
The hotel is in a quiet location just 7 miles from Richmond, providing a peaceful setting, yet there were noise issues during check-in with loud music.
Dining
5.0
The dining experience was disappointing with dry and cold breakfast not worth the price, lacking quality and choice.
Facilities
7.0
The hotel offers gym and spa facilities, but there were some noise and cleanliness issues.
Peter
United Kingdom,
January
2024
5.4/10
The hotel has a stylish and comfortable room layout, but I was disappointed that my requested room with separate twin beds was not provided. The extra-large bed was incredibly comfy, though.
Rooms
8.0
The rooms are spacious with an extra-large bed that is super comfortable.
Service
5.0
The service was incredibly rude with no smiles from the staff. They seemed unaware of our pre-paid room deposit and the kids eat free offer, which was frustrating.
Location
7.0
The location is convenient for exploring Walton and its pubs by foot as well as for visits to Sandown racecourse and Hampton Court Palace.
Dining
5.0
The breakfast service was lacking, and I was charged a high price for a single breakfast. The staff failed to accommodate requests promptly or politely.
Facilities
5.0
The facilities need improvement, especially in terms of service and dining options.
James
United Kingdom,
January
2024
7.0/10
The hotel rooms were comfortable and clean with standard amenities, but the view from the windows was obstructed by a large heating/ventilating unit. There was an unpleasant drain smell in the bathroom, and the breakfast service was lacking, with items running out and being served inconsistently.
Rooms
7.0
The room was comfortable and clean, meeting expectations for this price range.
Service
7.0
The staff were very friendly and welcoming, although there was a mix-up with room bookings that caused some inconvenience.
Location
8.0
The hotel is conveniently located, requiring a car for access but within a reasonable walking distance to shops and restaurants in Walton-on-Thames.
Dining
6.0
The dining experience was slightly disappointing with inconsistent hot food temperature and separate pricing for meals not included in the rate.
Facilities
7.0
The hotel facilities were adequate, but some improvements could enhance the overall guest experience.
Thomas
United Kingdom,
September
2023
7.4/10
I had a pleasant stay at the hotel, with very modern and comfortable rooms, but the dining experience could improve with better breakfast options. The staff was friendly and forthcoming, and the location was fine for my visit. The pool area was well-maintained and enjoyable.
Rooms
8.0
The rooms were very modern, comfortable, and spotless. The bed was very comfortable.
Service
9.0
The staff were lovely, forthcoming, and approachable, making me feel welcome. Special shoutout to Jeanna for the warm welcome during check-in.
Location
7.0
The location was fine for my visit to Brooklands, although somewhat hectic. It's more suitable for guests who drive, but taxis are available. Unfortunately, no public transport is easily accessible from the hotel.
Dining
6.0
The dining experience was a mix. The grab-and-go breakfast was disappointing, but there was a good choice of foods available during other times.
Facilities
7.0
The facilities were adequate, and the entertainment was enjoyable. However, there was a notable delay in receiving our starters during one meal.
Steve
United Kingdom,
July
2023
6.6/10
The hotel rooms were clean and fresh, working well for our 12yr old boy, but sadly the size was too small to have 2 people standing while beds are changed. The service completely disappeared, with multiple instances of extreme rudeness. The dining experience was mixed, with varied options but some issues with timing. Facilities were adequate but nothing extraordinary.
Rooms
7.0
The rooms were clean and fresh, although a bit small for changing beds.
Service
5.0
The service staff were very apologetic, but there were multiple occasions of extreme rudeness.
Location
8.0
Dining
6.0
The dining options were varied but had some issues with timing.
Facilities
7.0
Basic facilities with nothing particularly standout.
Henry
United Kingdom,
May
2023
7.2/10
The hotel offers good fittings in good condition in the rooms, lovely walk-in showers with pleasant amenities, and a great blackout curtain. The bar and leisure facilities, including the pool and spa, are excellent. However, only one towel is provided for two guests, which can be inconvenient.
Rooms
8.0
The rooms were well-fitted and in good condition, with lovely amenities and a great blackout curtain.
Service
6.0
The service was accommodating, especially with my dog. However, at times, the staff seemed unwilling to address issues and were occasionally rude.
Location
7.0
The hotel's location is ideal near the river and some nice towns, with nice swimming pool and gym facilities. However, parking in high volume areas can be prone to damage.
Dining
6.0
The dining experience was acceptable, but there were additional charges for parking and some dishes seemed reheated.
Facilities
9.0
The hotel offers great bar and leisure/pool/spa facilities.
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